Engineers operating and training on manufacturing automation in a demo lab.

F · SERVICES

Services, Training & Care

Discovery, PoC, FAT/SAT, training, SLA and improvement reports bring technology into sustained use.

01

PROBLEM

Factory challenge

Training, incident response, change control and performance review are often missing after delivery.

02

APPROACH

OPTO approach

Standardize paid discovery, PoC gates, FAT/SAT, training, SLA and periodic improvement.

SERVICE PACKAGES

Common service packages

Sustainable operation with standard deliverables and training

01

Site discovery

02

PoC and FAT/SAT

03

Operator and developer training

04

SLA and lifecycle care

05

Periodic improvement

PROOF & DELIVERABLES

Verification deliverables that remain

Acceptance is based on the documents, data and procedures needed for approval and operation.

  1. 01Site discovery report
  2. 02KPI and PoC gate definition
  3. 03Training material and completion record
  4. 04Operations report
  5. 05Improvement backlog

INTEGRATION

Integration scope

  • Customer quality and production teams
  • SI and equipment partners
  • Safety and security stakeholders
  • Operations and maintenance teams

SERVICES

Design a verification path for your site

Specifications and performance are agreed through sample and site-specific PoC gates.

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